Frequently Asked Questions

Removing personal belongings and unnecessary clutter from surfaces can help cleaners access the areas scheduled for cleaning. If there are specific instructions, delicate surfaces, or priority areas, please communicate them before the appointment.

Yes. Recurring cleaning can be scheduled according to your household and property needs. If your routine changes, contact us to discuss available options for adjusting the frequency of your visits.

Yes. Move-in cleaning helps prepare a property before you unpack, while move-out cleaning focuses on leaving cleared spaces clean and presentable before handover. The service can address kitchens, bathrooms, floors, and accessible living areas.

Yes. We coordinate cleaning between guest stays to help prepare short-term rentals for incoming visitors. Service requirements can be discussed based on the property, booking schedule, and turnover needs.

Our concierge support extends beyond routine cleaning to help manage practical property needs. Depending on your requirements, we can assist with property upkeep, cleaning coordination, renovation-related needs, and preparation when a home is being sold or transitioning between occupants.

Yes. We can assist with agreed-upon coordination needs associated with your renovation, including arranging cleaning and helping organize scheduled property services. Support can be adjusted according to the needs and progress of the project.

Yes. Preparing a home for sale can involve cleaning, property preparation, and coordinating several tasks within a limited timeframe. We can help organize agreed-upon services to reduce the amount of coordination you need to handle personally.

Service requirements vary depending on the property and the assistance needed. Contact us with details about the support you are looking for, and we can discuss the available options.

Pricing can depend on the type of service, property requirements, frequency, and scope of work. Providing information about your property and the assistance you need allows us to discuss the most appropriate service options.

Appointment times vary based on the size and condition of the property as well as the cleaning requested. More detailed services or larger properties may require additional time.

Lux Care Cleaning and Concierge Services LLC coordinates fully vetted independent cleaners for residential and rental properties. Relevant service requirements and property instructions are communicated before the scheduled visit.

Product requirements can vary depending on the service and surfaces being cleaned. If your property has delicate materials or you have specific product preferences, please discuss them with us before your appointment.

Share important instructions when arranging your service so they can be documented in advance. These may include priority rooms, specific surfaces, access information, or other relevant property requirements.

Whether you have questions about our services or need help deciding what support is right for your property, we’re here to help. Contact Lux Care Cleaning and Concierge Services LLC to discuss your needs and next steps.